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Orientation

Are your participants new to this environment? Unless you are confident that everybody is familiar with the interface, it is best to conduct a short tutorial explaining the basic principles of the tools they will be using.

You could:

Take a few minutes at the beginning of the session.

Offer a live induction ahead of the official start time (the option to log in should be available at least 15 mins before the offcial start time).

Offer a recording or screen capture showing the main features.

Make a quick guide (with illustrations) available prior to the event.

Here are some orientation slides from a Webex training session: