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Status icons and emoticons are small images indicating what the participant is doing or feeling.

They help replace body language and provide quick feedback.

Facilitators can actively use them as part of their sessions.

Here are some tips:

Set the example by using a range of emoticons yourself.

If participants agree or like something, encourage them to click on the applause or smiley face icon.

Use them for instant interaction – slip in a couple of yes/no questions and then get participants to expand on their answers.