Let's deliver an online session
Call participants by name. Get into the habit of using their name whenever the need arises to respond or call them.
Always tell them how to respond. It's best to spell things out to participants and tell them what tools to use and how.
Interact with them every 5 minutes or so if possible. Interactions can be very quick and simple, or more involved and thought provoking, requiring more time.
Make use of a range of tools and methods to provide interest and challenge your learners.
Facilitate – don't resort to lecturing even though it is sometimes easier.
Use personal stories and examples to bring the topic to life.
A combination of interactive tools and thoughtful delivery techniques can make for a two-way, active and enjoyable session.
See 'How to Use Interactive Tools' for more details.