What is Web Conferencing?

Web conferencing is a form of real-time communication in which multiple computer users, via the internet, occupy the same space by accessing a tool using their web browser.

Web conferencing allows users to conduct business meetings and seminars, make presentations, provide demonstrations and online learning opportunities and offer direct customer support.

When choosing a web conferencing platform you will need to determine how you intend to use it. Make sure the features are useful and suitable for your needs. For example, one tool may provide you with many features to support webinars and teaching and learning, but these might be redundant if you want to conduct meetings.

This toolkit has been designed for browsing and is not intended to be read in a linear fashion. So if you are mainly interested in delivering webinars, you only need to visit that section for all the appropriate advice and guidance.