Let's plan an online session
When teaching or training virtually, you need to be prepared for the unexpected.
In case of technical problems, a clear contingency plan for participants and moderators should be in place.
Moderators should be aware of measures that can be taken in the event of technical problems.
Participants should receive clear instructions about what to do if they have difficulty accessing a session.
They should also know how to deal with technical issues if they arise during the session.
If applicable, moderators could be situated in different locations in case one site loses connectivity.
Here are some top tips:
Print a copy of your slides. This will give you a chance to look ahead if your system is lagging.
Have your login details at hand. If you get booted out of the system you will not be searching for details about how to get back in.
Close all extraneous applications.
If you have a problem, don't assume that fellow presenters or moderators do. Plan in advance how you will work from each others' verbal cues.